Privacy Policy V1.1

Who are we?

Miko Healthcare is committed to protecting and respecting your privacy. If you have any questions about your personal information please contact us through our website Contact Us forum, twitter or email.

What information we hold about you

  • Information submitted through our app or website - for example, when you sign up to the app and provide details such as your name and address, or details we collect about how you use the app and website

  • Details of your transactions with us

  • Information which is tied to your usage or settings on your phone - for example, the mobile network you use, your IP address or operating system

  • Information you give us explicit permission to access from your phone such as your address book, photos, geolocation and data from your camera

  • Information from any social network or online account that you share with us

We use this information to:

  • Help manage your account

  • Track, analyse and improve the services we provide you and other customers

  • Prevent illegal activities like fraud

  • Market and communicate our products and services and those of affiliated partners where we think these will be of interest to you. You can always unsubscribe from receiving these if you want to, by email and via the app.

  • Make responsible healthcare decisions, like what medicine to prescribe you

Who will we share it with?

We may disclose your personal information to:

  • anyone who works for us

  • any organisation which supports any of our products that you have

  • third parties that carry out advertising services for us

  • certain authorities to detect and prevent illegal activities (including authorities outside Ireland) if one of your payments is processed through a worldwide payment system

  • anyone who you give us explicit permission to share it with or* if we must disclose your personal data to comply with the law, or to enforce other agreements we have with you; or to protect the rights, property, or safety of us, our customers, or others.

Rights

You have a right to access the personal data we hold about you or to obtain a copy of it. To do so please contact us. We may charge you a small fee to cover our costs for providing this information.

What we will not do

  • We won’t share identifiable personal data with third parties for their direct marketing unless you give us permission

  • We will only keep your personal information for only as long as we need to. We’ll then delete it securely and safely

  • There may be times when you give us sensitive information such as your racial origin. We’ll only use this information in strict accordance with the law

Where your data is stored

The data we collect from you may be transferred to and stored somewhere outside the European Economic Area (“EEA”). It may also be processed by staff outside the EEA who work for us or one of our suppliers.

Changes to this policy

Any material changes we make to our privacy notice in the future will be posted on this page and, if appropriate, sent to you by email.